Privacy Policy

1. Introduction

At Aegis ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered automation platform.

2. Information We Collect

Personal Information

• Name and email address
• Account credentials
• Payment information (processed securely via Stripe)
• Profile information you provide

Usage Data

• Automation workflows you create
• Integration configurations
• Usage patterns and feature interactions
• Error logs and performance data

Third-Party Data

When you connect integrations (e.g., Slack, Google, HubSpot), we access only the data necessary to perform your requested automations. We do not sell or share this data with third parties.

3. How We Use Your Information

• Provide and maintain our Service
• Process transactions and send related information
• Send administrative information and updates
• Respond to inquiries and provide customer support
• Improve our AI models and automation capabilities
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time. Workflow execution logs are retained for 90 days. Backup data may persist for up to 30 days after deletion.

5. Data Security

We implement industry-standard security measures including:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular security audits and penetration testing
• Multi-factor authentication options
• Role-based access controls

6. Third-Party Services

We use trusted third-party services including:

• Stripe - Payment processing
• Tailscale - Secure networking
• Integration Partners - As configured by you

Each third-party service has its own privacy policy governing use of your data.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications
• Withdraw consent at any time

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or sell data to advertisers.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at aegisio@duck.com